
Voice AI agents for automated calling
Provide exceptional and empathetic calling with AI agents.
Build, test, and deploy in days, not months.
Talk to our voice agent
Fill out the form to have a conversation with Hiya's Voice AI agent.
Our AI agent is equipped to:
- Provide detailed information about the Hiya Voice AI Agent
- Qualify leads
- Gather key information
- Schedule follow-up meetings when needed
- All agents have branded caller ID, enhancing your calls and increasing contact rates
Why use voice AI agents?
AI voice agents handle phone calls just like a human representative.
Human-like chats
Have natural contextually aware discussions with the same warmth and intelligence you expect from your reps.
Scalable quality
Meet your customers on their time with 24/7 availability and consistent call quality and performance.
No code required
No technical setup is required. Simply create your business profile, add your knowledge base, and create your agents in a matter of minutes.
Always on sales
Answer inbound calls, initiate follow-ups, make cold calls, and more. Handle lead qualification and routing based on intelligent conversation flow.
Tailored to your business
AI voice agents handle calls at any hour, so you never miss a conversation. Agents automatically collect caller details and send them into your existing systems, seamlessly.
Defined goals and tasks
Easily set the main goals for your agents, and provide simple tasks for them to succeed.
Build logic into tasks, so the agent has options for handling customer interactions.


Answer your customers' most common questions
From qualifying questions to objection handling, let the agents help answer all customer questions.
Free up your teams to focus on meaningful conversations that were pre-qualified by your AI agents.
Scheduling and bookings
Gather details from callers and have the agents handling scheduling follow-up calls, and even book meetings directly with your team.
Google Calendar integration and other popular platforms are supported.


Optimize agent performance
Review agent metrics to gain insights, and improve your business outcomes.
Rate each interaction, and dive deep on certain experiences with call audio recordings and transcripts.
Build and grow with the future of voice solutions
See how you can generate new revenue streams with secure and intelligent voice interactions for customers.

FAQs
An AI voice agent is an automated, voice-based system that can receive and make phone calls using natural, conversational language. AI voice agents are designed to handle routine interactions—such as answering customer questions, gathering information, qualifying callers, or routing calls—without requiring a live human agent for every conversation. Because they are contextually aware, AI voice agents can carry on natural discussions and respond appropriately based on the caller’s needs, helping teams scale call handling and improve productivity.
Hiya’s AI voice agents use speech recognition and conversational AI to understand a caller’s intent and respond in real time during a phone call. They listen, interpret what the caller says, and generate natural-sounding responses while following predefined business rules and workflows.
AI voice agents are best suited for high-volume, repeatable inbound and outbound call scenarios, such as answering common questions, appointment scheduling, call routing, lead qualification, follow-ups, or basic account inquiries. These interactions benefit from speed and consistency, while more complex or sensitive conversations can be seamlessly handed off to human agents when needed.
Traditional Interactive Voice Response (IVR) systems rely on fixed menus and keypad inputs, while chatbots operate primarily through text. AI voice agents use conversational speech, allowing callers to speak naturally and receive dynamic responses. This creates a more flexible, human-like experience compared to rigid IVR systems.
AI voice agents operate within defined guardrails and escalation rules. When a conversation becomes complex, sensitive, or falls outside predefined scenarios, the agent can transfer the call to a human representative or help schedule a follow-up with the right person based on availability. This ensures callers are smoothly connected to human support when needed, without losing context or momentum.
AI voice agents are designed to work alongside human agents, not replace them. They help reduce call volume and handle routine interactions, allowing human teams to focus on complex, high-value conversations that require judgment, empathy, or specialized expertise.
