How much does Branded Call cost, and is there a contract?

Branded Call pricing varies by region based on the markets we support — currently the U.S., Canada, the U.K., and Australia. All monthly plans are flexible and can be changed or canceled at any time. There’s also a one-time, non-refundable setup fee of $25 USD that’s processed when you sign up. For larger organizations, custom plans are available with 12-month contracts that include tailored support and analytics. See full plan details on our Connect Pricing page.

Is there a cost to get started?

Yes. There is a one-time, non-refundable platform setup fee of $25 USD that is processed at the time of signup for all monthly plans.

Is there a minimum commitment with the custom plan?

Yes. All custom plans come with a 12-month contract.

What if I do not make a large volume of monthly outbound calls?

We offer small-volume Branded Call packages for businesses that make fewer outbound calls each month. In the U.S., U.K., Canada, and Australia, self-service plans start at 250 calls per month. For businesses in other regions, plan options vary — with smaller packages typically starting around $550 per month. Pricing depends on factors such as your average call volume, the countries you’re calling into, and your specific use case. To discuss which plan fits your needs, contact our sales team or learn more on the Branded Call page.

What are the differences between caller ID, CNAM, and branded caller ID?

Caller ID (CLI): Simply transmits the phone number of the caller. CNAM: Adds the name of the caller (up to 15 characters) on landlines in the U.S. and Canada but relies on outdated databases. Branded Caller ID: Allows businesses to customize and control outbound caller ID on mobile phones, displaying the name, logo, and call reason on select devices and carriers. Learn how to get started on our Branded Call page.

Hiya Branded Call flexible pricing & plans

Make every call count. Reduce the risk of spam labelling, display your company name and reason for calling, and ensure your customers know they can trust the call.

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All accounts have a one-time security setup fee of $25 USD

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Ideal for getting questions answered & all team sizes

Everything in our branded call plans, plus
Manage call branding across multiple brands
Tailored pricing for your needs
Enterprise support & customer success plans with API support
Flexible payment options

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Need help deciding?

Ideal for getting questions answered & all team sizes

Unlimited phone numbers and users
Manage call branding across multiple brands
Tailored pricing for your needs
Enterprise support & customer success plans with API support
Flexible payment options

Our sales experts can work with you to build the plan you need.

Talk to Sales